Terms & Conditions

Last updated: July 23, 2025

Welcome to Pet Hills! These terms and conditions outline the rules and regulations for the use of our website www.pethills.store and our pet products and services.

1. Acceptance of Terms

By accessing this website or purchasing from Pet Hills, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Products & Services

We offer grooming tools, pet accessories, and retreats for cats and dogs. Product descriptions, pricing, and availability are subject to change without notice. We strive for accuracy but do not guarantee that all content is error-free.

3. Orders & Payment

4. Shipping & Delivery

We offer shipping within India. Delivery times vary by location. Pet Hills is not liable for delays due to courier issues or external factors.

5. Returns & Refunds

We accept returns of unused items within 7 days of delivery. Refunds will be issued once the item is inspected. Return shipping costs are borne by the customer unless the product is defective.

6. User Conduct

Users agree not to engage in any unlawful, harmful, or abusive activity while using the website. Any misuse may lead to termination of services.

7. Intellectual Property

All content on this site (text, images, logos) is the property of Pet Hills. Unauthorized use or duplication is prohibited without written consent.

8. Limitation of Liability

Pet Hills shall not be liable for any direct, indirect, or incidental damages resulting from the use of our products or services.

9. Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved in the jurisdiction of Bangalore, Karnataka.

10. Contact Us

If you have any questions about these Terms, please email us at hello@pethills.store.