Privacy Policy

Last updated: July 23, 2025

At Pet Hills, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website www.pethills.store.

1. Information We Collect

• Personal Information: When you place an order or contact us, we may collect your name, email address, phone number, and shipping details.
• Payment Information: We do not store your credit/debit card information. Payments are securely processed by our third-party providers.
• Usage Data: We may collect browser type, pages visited, IP address, and device information for analytics and security purposes.

2. How We Use Your Information

• To process and deliver your orders
• To send order confirmations, updates, and customer support
• To improve website performance and user experience
• To send promotional emails (you can unsubscribe anytime)

3. Cookies

We use cookies to personalize your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

4. Third-Party Services

We may share your data with trusted services such as payment gateways, shipping partners, and analytics tools, only for the purposes stated above. We never sell your personal data.

5. Your Rights

You have the right to access, correct, or delete your personal information. To request changes or deletion, email us at hello@pethills.store.

6. Data Security

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

7. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised update date.